Comprehensive Support for Seamless RAAS™ Adoption

At Aviation InterTec Services (AIS), we provide comprehensive support around our RAAS™ platform, ensuring your organization gains maximum value from your investment. Our capabilities span hosting, implementation, training, end-user support, records management, and data services.

Implementation Project Management

Implementing a platform like RAAS™ requires careful coordination to ensure success. AIS provides experienced project managers with aviation maintenance backgrounds who guide the process from start to finish.

  • Specialized expertise: Aviation experienced project managers guide the process.
  • Process alignment: Workflow analysis and realistic and achievable implementation plans.
  • Collaborative execution: Work directly with your internal teams or third-party PMs.
  • Operational focus: Keep your aircraft flying throughout the process while eliminating redundant workflows and operational downtime

Our goal is a smooth transition that delivers results without slowing down your operation.

Two technicians inspect a jet engine in an aircraft maintenance hangar as part of MRO software-supported maintenance operations.
Close-up of an airplane's landing gear, showcasing tires, brake system, and hydraulic components against a runway backdrop.

Aircraft Data Migration

AIS ensures your aircraft data is migrated cleanly, accurately, and in a way that preserves long-term usability.

  • Methodology matched to data quality: Electronic or manual migration, with AI assistance.
  • Validation built in: Full audit of data source prior to import into RAAS, aligning the source and destination.
  • MPD & inspection alignment: Seamless handling of MPD task revisions and inspection program updates.
  • Ownership preserved: Data structures optimized while ensuring clients always retain ownership and exportability.

Our migration services minimize risk and maximize continuity as you move into RAAS.

System Adoption & Training

Effective use of RAAS comes from informed users. AIS equips your team with training designed to embed confidence and competence across roles.

  • Delivery options: On-site training, remote webinars, and conference-based sessions.
  • Role-specific instruction: Tailored sessions for different user groups.
  • Supporting resources: User documentation, video guides, and refresher programs.
  • Industry-backed expertise: Delivered by aviation professionals who understand both RAAS and real-world maintenance operations.

With AIS training, your team is empowered to make the most of RAAS from day one.

Two women using aircraft maintenance software to monitor technical data and graphs in a workshop.
Aircraft maintenance software displaying engine designs and technical data across multiple monitors in an airplane hangar.

Technical Records Management

Compliance and accuracy in records are mission-critical. AIS provides scalable support to keep records complete, accurate, and audit-ready.

  • Fleet-wide coverage: From individual aircraft to full fleets, short- or long-term support.
  • Comprehensive services: Work packages, job cards, time & limitation updates, and compliance tracking.
  • Records handling: Scanning, uploading, and QA for both digital and paper records.
  • Continuous compliance: AD/SB updates, program revisions, and quality assurance baked into every step.

Our records management services give you confidence that compliance and accuracy are always under control.

Data Exchange & Analytics

RAAS is designed to generate value from your data, and AIS ensures you have the tools to unlock it.

  • API-driven integration: Connect RAAS with flight operations, eTechLogs, finance & accounting, time & attendance, business intelligence, and emerging AI utilities.
  • Custom reporting & distribution: Build custom dashboards & reports in Microsoft PowerBI, and use the RAAS PowerBI host license to distribute real time insights across your enterprise.
  • Action-focused design: AIS helps translate raw data into actionable decisions.

With AIS, your data becomes a strategic asset that strengthens decision-making across the organization.

Aircraft maintenance planning software displaying 3D designs of mechanical components on a computer.
A man in a yellow safety vest and hard hat working on a laptop in an aircraft hangar, with an airplane in the background.

Aircraft Data Hosting & Disaster Recovery Protection

RAAS is deployed on AIS’ Microsoft Azure host instance, our customers enjoy many coincidental benefits.

  • Zero Downtime Objective: The AIS Azure host is configured in a manner that avoids single-point-of-failure scenarios, and enables zero downtime, including zero downtime for system patches and functional updates.
  • Data protection: Managed backups, redundancy, and disaster recovery safeguards.
  • Operational security: Robust access controls and full exportability of data.

With AIS hosting, your system remains secure, resilient, and always available when you need it.